Mealey's Furniture Customer Satisfaction Survey

• Please provide the following contact information:

  Name
  Street Address
  Address (cont.)
  City
  State/Province
  Zip/Postal Code
  Home Phone
  E-mail

     *No information including email address will ever be given to a third party.

      · At which store did you visit?

                     Select One... Bensalem, PA Moorestown, NJ Oxford Valley, PA

• How would you rate your overall in-store experience?

              exceeded expectations above average average below average poor

   

  ·Any comments about your in store experience:

  
  

   

• Compared to other furniture stores you may have shopped, how would you rate your overall experience?

              exceeded expectations above average average below average poor

   

  
  

• Was our staff helpful and knowledgeable?

              Yes No

   

  
  

• How would you rate our quality of furniture?

              exceeded expectations above average average below average poor

   

  
  

• How would you rate our pricing compared to other furniture stores you may have shopped?

              exceeded expectations above average average below average poor

   

  
  

• Would you recommend Mealey's Furniture to friends and family?

              Yes No

• How would you rate your overall delivery experience?

              exceeded expectations above average average below average poor

   

  
  

• Please include any comments regarding your delivery experience.

   

   

  
  

• Were you contacted the night before delivery to verify your order and to provide you with a delivery time-frame?

              Yes No

   

  
  

• Was your delivery time frame met on the day of delivery?

              Yes No

   

  
  

• If your time frame was not met, please provide the time-frame you were given.

                and the time that your delivery actually arrived:  
  

   

  
  

• Was the delivery staff courteous and professional?

              Yes No

   

  
  

• What suggestions do you have to help make Mealey's better?